AI Solutions
AI Chatbots for WhatsApp, Messenger & Web
We provide AI chatbot development for WhatsApp, Facebook Messenger, Instagram direct messages and your website — chatbots that qualify leads, take orders, book appointments and answer support questions 24/7, in English and Urdu, and hand the conversation to a person when they should.
Each chatbot answers from your own products, prices and policies, and connects to your CRM or ERP so it can look up stock, create orders and log leads instead of only replying with text.
What's included
- Messenger & Instagram
- Website Chat
- Orders & Bookings
- Human Handoff
- English & Urdu
- 24/7
AI chatbot development for every channel
One chatbot, one knowledge base, available wherever your customers message you.
Lead Qualification
Ask the right questions, capture contact details and pass qualified leads to your sales team with the conversation attached.
Order Taking
Let customers place and repeat orders by chat, with prices and stock checked against your system before the order is confirmed.
Customer Support
Answer delivery, returns, pricing and product questions instantly from your own content, day and night.
Appointment Booking
Offer available slots, book viewings, visits or consultations, and send confirmations and reminders automatically.
Human Handoff
Transfer the conversation to a staff member when the customer asks, when the question is sensitive or when the chatbot is unsure.
Connected to your CRM and ERP
A chatbot that can only talk is of limited use. Ours connect to the systems behind your business — your CRM, ERP, order system, booking calendar or QuickBooks — so they can check stock, quote real prices, create orders and log every lead where your team will see it.
Answers come from your approved content, not from general internet knowledge. When the chatbot does not know, it says so and offers a person, which keeps customers' trust and keeps your team in control of anything unusual.
How it works
- 01
Discovery
We look at the workflow, the data it uses and the systems involved, and agree what the AI should do, what it should not do, and how success is measured.
- 02
Prototype
We build a small working version and test it on your own documents, messages or records, so you judge the quality on real examples before committing.
- 03
Build & integrate
We connect the chatbot to your channels and systems, load your content, set the tone and the handoff rules, and test it against the questions your customers actually ask.
- 04
Support
After launch we review conversations, fill gaps in the chatbot's knowledge, and keep it current as your products, prices and policies change.
Use cases by industry
Food & Beverage
Take outlet and customer orders on WhatsApp, answer menu and delivery-time questions, and collect feedback after each order.
Beverage Distribution
Let retailers check prices and stock and place repeat orders by WhatsApp, with orders created directly in your system.
Real Estate
Qualify property enquiries from Instagram and Messenger ads, answer listing questions and book viewings with your agents.
Technology we work with
Channels
- WhatsApp Business API
- Meta Messenger
- Instagram messaging
- Website chat
AI Models & Retrieval
- Anthropic Claude API
- OpenAI API
- RAG
- Vector search
Integrations
- CRM & ERP APIs
- QuickBooks Online API
- Booking calendars
Development & Data
- .NET
- Node.js
- React
- MySQL
- SQL Server
Frequently asked questions
Something not covered here? Ask us directly.
How is an AI chatbot different from a normal chatbot?
A traditional chatbot follows fixed menus and scripts. An AI chatbot understands questions written in ordinary language, however they are phrased, and answers from your own content — so it handles far more conversations without someone writing every reply in advance.
Can the chatbot work on WhatsApp?
Yes. We build WhatsApp chatbots on the official WhatsApp Business API. Meta requires a verified business account, and messages you start with a customer outside a 24-hour window must use pre-approved templates; we handle the setup and approvals with you.
Does it understand Urdu?
Yes. The chatbot can answer in English and Urdu, including Roman Urdu as people commonly type it, and switch to the language the customer uses.
Will the chatbot make up answers?
We design against it. The chatbot is instructed to answer only from your content, to say when it does not know, and to hand over to a person. We test these limits before launch and review conversations afterwards.
Can it connect to our CRM or ERP?
Yes. As a software and integration company, we connect chatbots to CRMs, ERPs, order systems, booking calendars and QuickBooks, so the chatbot can look up real information and create leads, orders or tickets.
How long does it take to launch a chatbot?
A website or WhatsApp chatbot answering from your existing content can be ready in a few weeks. Chatbots that take orders or connect to internal systems take longer, and we give a timeline once the scope is clear.
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Ready to move forward with AI Chatbots?
Tell us about your current process and what you need the software to do. We will come back with a practical approach, a timeline and a cost.